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  • UPC Sales Training for Indonesian Salespeople(1Day Training)

Co-hosted by Master of Management, Universitas Gadjah Mada (MMUGM) and CICOM BRAINS Indonesia.UPC Sales Training for Indonesian Salespeople
(1Day Training)

Thursday, 7 September 2017 <Jakarta>
Batch 7

Understanding the true needs of clients faster than your competitors.
Proposing appropriately and Closing each deal with confidence.

Sales is not just about selling a certain product or service. Sales people are now expected to provide solutions to business problems and proposals that address new market requirements. For 20 years UPC training has been providing just that in Japan, and has expanded in 2010 to include China, Singapore and Thailand.

This training is co-hosted by MMUGM, one of the top universities in Indonesia. Participants will receive a certificate of completion from MMUGM after the training.


Training is conducted in Indonesian

  • Sales Reps (Introductory level)
  • Customer engineers, IT experts or dealers who need to understand the real needs of customers


  • How to become an effective salesperson?
    • Your value to customers
    • Your role
    • Why “U” (Understanding) matters?
  • How to build up your UPC skills?
    • 【Understanding】
    • U (Understanding) vs. P (Proposing)
    • Active listening
    • Note taking
    • Analyze the 3C’s
    • Use T-shaped approach
    • Sort out ideas
    • 【Proposing】
    • Agree for the proposing level
    • Propose with benefits
    • In the competitive situation
    • If the proposal doesn’t work
    • 【Closing】
    • Summarize the meeting
    • Test the water
    • Examine the closing level
    • Close a meeting with 5W1H
  • How to start a meeting with UPC model?
    • UPC meeting overview
    • Introduce yourself
    • Set the goal
  • Role plays

Training Highlights

  • seminorList1Sharing training objectives of participants.
  • seminorList1Role plays and feedback from other participants.
  • seminorList1Group discussions to ensure active participation.


  • HermanHuang

    Herman Huang
    MBA from IMD Business School, Switzerland / MSc., Electrical Engineering, National University of Singapore, Singapore / Received ASEAN Scholarship from Singapore Government / BEng., Electrical Engineering with major in Control, Gadjah Mada University, Indonesia
    He has 12 years of international sales, management training and engineering experience in upstream energy activities, as well as a deep passion to develop people to their fullest potential.
    After working in the oil and gas field in Indonesia and other ASEAN countries, he joined Shell Technology Ventures where he set up local businesses throughout Asia. He later founded Semesta Energy Services in May 2011 which offers consulting services for technical and strategic issues as well as leadership development for the oi & gas sector. He has been invited to numerous international conferences to share his expertise and experience. His friendly and practical teaching style has made him a favorite at all levels of management training. He is a certified trainer of UPC as provided by CICOM BRAINS, Inc.


  • 7 September 2017 (Batch 7), 8:30-16:00
  • *Application deadline::31 August, 2017

Master of Management, Universitas Gadjah Mada(MMUGM)
Jl. Dr. Saharjo No. 83 Tebet Jakarta Selatan

Admission fee
IDR 2,200,000(including lunch)
Please download the application form and email/fax to Universitas Gadjah Mada(MMUGM) as follow.
(62) (21) 83700372
Master of Management, Universitas Gadjah Mada(MMUGM)
Jl. Dr. Saharjo No.83 Tebet Jakarta Selatan
Contact:Ryan:ryan.mm@ugm.ac.id / Imron:imron.alamin@ugm.ac.id
TEL: +62-21-83700333, 83700339, 83700340

[Japanese and English]
7th Floor, Akihabara Dai-Building 1-18-13 Soto-Kanda, Chiyoda-ku Tokyo
Contact:Mikiko Katsu, Debby Li
TEL: +81-(0)3-5294-5576