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Privacy Policy

■ Handling of Personal Information/Public Notice Concerning Personal Information

CICOM BRAINS provides public notice concerning the matters listed below based on Article 24 (“Public Announcement of Matters Concerning Retained Personal Data”) of the Act on the Protection of Personal Information and JISQ15001:2006 3.4.4.3 (“Notification of Matters Concerning Personal Information Subject to Disclosure”).
*However, we do not take into account the “retained personal data” exclusion as defined in Article 2 (“excluding...data which will be erased within a period of no longer than one year (six months) that is specified by a Cabinet Order”) of the Act on the Protection of Personal Information, and regardless of the number of days the data is retained, we make the following available as “personal information subject to disclosure”(*1).

1. Name of business operator

CICOM BRAINS Inc.

2. Name, position and department/contact information for personal information protection manager (or their representative)

Name: Toshiki Yamazaki, Personal Information Protection Manager
Department: Corporate Office, CICOM BRAINS, Inc.
Contact information: Phone +81-3‐5294‐5577

3. Purpose of use of personal information subject to disclosure (includes purpose of use of some information that is not personal information subject to disclosure)

Category Purpose of Use Classification of Disclosure
(1) Purpose of use when obtaining personal information directly from the individual in writing (including via the website, e-mail, or other media, hereinafter “in writing”)
Information of participants of public lectures, information of those ordering training/educational services and products we provide To provide services and products in our training and education business and to provide information on related after-sales services and new products/services Disclosure
Shareholder information To disclose information, send materials and make contact Disclosure
Trading partner information To make contact regarding business discussions and services, fulfillment of orders and payment of invoices Disclosure
Employee information To manage employee labor, duties, health and security Disclosure
Specific personal information To fulfill the purpose of use set forth in the ID Act Disclosure
Personal information of job applicants To contact job applicants and manage our hiring operations Disclosure
(2) Purpose of use when obtaining personal information directly from the individual via means other than in writing
Customer information To process orders received over the phone, confirm order details (call logs) and prevent theft (surveillance camera footage) Non-disclosure
(3) Purpose of use when obtaining personal information indirectly from trading partners
Personal information received in conjunction with services (list of lecture participants and information related to lecture participants such as job title, department, or years of employment) To fulfill contracts for services related to our training and education business (planning, managing and implementing training in Japan and other countries, conducting assessments and providing other services) Non-disclosure

When collecting personal information provided directly in writing, we will clearly state the purpose of use with the following exceptions:

  • Notifying the individual or publishing the purpose of use could put the life, health, property or other rights and interests of the individual or a third party at risk
  • Notifying the individual of or publishing the purpose of use could put our rights or fair profits at risk
  • It is necessary to cooperate with a government organization or local public body in the execution of their legal duties and notifying the individual of or publishing the purpose of use could hinder the execution of said duties
  • The purpose of use is apparent from the situation in which the information is collected

4. Requests for disclosure of personal information

You may use our contact information to request disclosure (notification of the purpose of use, disclosure, correction, addition and deletion of details, suspension of use or removal of information, and suspension of provision to third parties) of your own personal information. When such requests are received, we will confirm your identity and take action within a reasonable period of time. For details on requests for disclosure please see “Information on Procedures for Requesting Personal Information Subject to Disclosure” below.

5. Authorized personal information protection organization

An authorized personal information protection organization is such as set forth in Article 37 of the Act on the Protection of Personal Information, and whose purpose is to handle complaints concerning handling of applicable personal information and to ensure the proper handling of personal information by providing information to target entities.

We are not currently registered as a target entity with an authorized personal information protection organization.

[Inquiries]

Requests for disclosure of personal information subject to disclosure and other inquiries concerning personal information may be directed to the following:

Personal Information Contact Desk, CICOM BRAINS Inc.
7F Akihabara Daibiru, 1-18-13 Soto-kanda, Chiyoda-ku, Tokyo, JAPAN 101-0021
E-mail: privacy@cicombrais.com
Phone: +81-3‐5294‐5577 (Hours: 9:30 a.m. - 5:00 p.m.*)
*Inquiries received on Saturdays, Sundays, and national holidays, or during the year-end/New Year’s and Golden Week period will be addressed on or after the following business day.

*1. What is “personal information subject to disclosure”?

Personal information subject to disclosure refers to information systematically arranged for which we have the authority to respond to requests for disclosure, correction, addition or deletion of details, suspension of use or removal of information, or suspension of provision to third parties.