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Cross-cultural Communication Skills Training

Targeted Participants /
Required English Ability

Beginner to Intermediate (600-730 in TOEIC)

Duration

1 day (7 hours)

Objective of Learning

Utilizing various discussion exercises and role-plays, participants will learn how to work together with overseas business partners and colleagues by developing their cross-cultural awareness and communication skills.

Knowledge and Skills to be covered Cross Cultural Awareness
  • What is Culture?
  • Layers of Culture
  • High Context Vs. Low Context Communication Styles
  • Video Exercise
  • Discussion Activity
Cross Cultural Communication
  • Active Listening
  • Expressing your Opinions
  • Agreeing and Disagreeing
  • Being Assertive
Final Cross Cultural Business Application
  • Cross Cultural Business Meeting Role Play