This program is designed for Thai business persons who work in a Japanese company or who work with Japanese. Participants will learn how to communicate more effectively and how to build a good relationship with his/her Japanese bosses, colleagues, and clients etc. Participants will learn how cultural differences affect communication in business and find solutions through a lecture based on “The six dimensions model of national culture (※1)”. This model is one of the best-known cultural frameworks and of the most effective tools to improve cultural awareness and intercultural management skills, defined by Professor Geert Hofstede(※2), as well as various practical exercises and role plays facilitated by a highly experienced professional Cicom Brains UBCL certified instructor. In a program, participants take a self-assessment "Culture Survey (※3)" that allow them to quantify and verify cultural values.
The curriculum is well-structured and organized with the theory of 6-D model, and differentiating from the one in typical training programs which mainly rely on instructor’s talks based on his/her experiences.
By recognizing and respecting cultural differences from the Japanese and utilizing Hofstede’s model, participants will be able to mitigate the risks of misunderstanding of Japanese values and they can understand and fine-tune to Japanese communication style.
The instructor of this program, Prof. Onishi, is an expert who has wealth of knowledge & experience in intercultural management field with numerous lectures and presentations of research, publication of books, etc. He speaks Thai fluently and has completed professional training by Hofstede Insights(※3) as well as extensive experience as an expatriate in various countries in Southeast Asia including Thailand and a 5-year teaching experience at College of Management, Mahidol University (CMMU).
In the morning session, after the ice-breaking session, the instructor, Ms. Weeranuch explained difference of cultural values between the Thai and Japanese derived from various factors which influence the national culture, such as geographic, historic, religion, education and language. All participants were very cooperative and the atmosphere in the room was very lively.
In the afternoon session, Ms. Weeranuch lectured on “Hofstede 6-D model”(※１). The participants took "Culture Survey"assessment（※３） and objectively grasp their own sense of cultural values by number. Participants also demonstrated how to greet and how to exchange business cards as examples of some of the most unique behaviors reflecting Japanese cultural values. Through group works and case analysis, participants deepen their understanding of the Japanese values and they will be able to apply 6-D model as a practical skill in their own workplace.
In the case study session, the participants had a group discussion about a practical case, and shared various doubts and challenges they have about Japanese people’s behavior and/or companies’ culture. Not only the instructor provided answers and her opinions based on Hofstede's theory and her own experience, but also all participants shared their experiences & thoughts each other. For example, one of the participants just started working and never had working with Japanese people before, so others shared their working experiences and supported the participant. Through these input and output activities, participants firmly understand the meaning / influence of cultural difference and improve intercultural communication skills and knowledge.
It was so impressive that all participants helped each other during group work and presentation. Although the time allocation was shortage for the last topic of the session because of the active talks and discussions throughout the course on July 23rd, we believe those talks and discussions must help the participants to understand the lectures and contents they learnt.
We hope all participants enjoyed the class and will soon see the better results by utilizing the learned knowledge in their workplace. And the questionnaire results by participants are below. Please utilize the information in this report to help you to understand how this program was conducted and how useful and effective it is to enhance mutual understanding between Thai and Japanese. We will hold this program on September 4th, 2018. We are looking forward to seeing you in a class.
We, Cicom Brains, defines the following three skills as the mandatory abilities for a successful global business personnel.
And we say cultural adaptability is most crucial to communicate and build a good relationship with boss / colleagues or clients from foreign countries.
If you work in Japanese organization or work with Japanese, you must encounter the difficult situations. One of the reasons is why you have to work with people with different national culture and values. Cultural values have been unconsciously programmed and learned since birth and the behavior you see is only the tip of the iceberg. Understanding this simple fact and learning “Hofstede’s 6-D model” will help you to improve cultural awareness and minimize misunderstandings and stresses caused by cultural gaps. You will then be able to much better perform in an international workplace.